1. Information We Collect
When you book a puja or contact us, we collect:
- Name, phone number, and email address
- Preferred pooja date, time, and ceremony type
- Special requirements or notes you provide
- Payment information (processed securely by Razorpay — we never store card details)
2. How We Use Your Information
We use your information solely to:
- Confirm and manage your pooja booking
- Assign the right Pandit for your ceremony
- Send you a samagri list and ceremony reminders via WhatsApp/email
- Provide customer support and respond to your queries
- Improve our services based on feedback
3. Data Sharing
We never sell your personal data. We share your name and contact details only with the assigned Pandit strictly for ceremony coordination. We use Razorpay for payment processing — their privacy policy governs payment data.
4. Data Security
All data is transmitted via SSL encryption. Payment processing is handled by Razorpay (PCI-DSS Level 1 compliant). We do not store credit/debit card numbers. Your video call sessions are conducted on your chosen platform (WhatsApp/Zoom/Meet) and are not recorded by PoojaPath.
5. Your Rights
You may request access, correction, or deletion of your personal data at any time by contacting us at [email protected] or calling +91 97282 85936.
6. Cookies
Our website uses essential cookies only for basic functionality. We do not use tracking cookies or third-party advertising cookies.
7. Contact Us
For any privacy-related queries: [email protected] | +91 97282 85936